Metrics That Matter: North Star and Guardrails
Your North Star should reflect delivered value, not vanity. For a marketplace it might be successful matches; for SaaS it could be weekly active teams completing core actions. Share yours in the comments and tell us why it matters.
Metrics That Matter: North Star and Guardrails
Balance forward-looking signals, like onboarding completion or feature adoption, with lagging outcomes, like retention and revenue. This pairing lets you act quickly without losing sight of long-term business health.